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Troubleshooting Step to Remove QuickBooks Error 90002

Troubleshooting Step to Remove QuickBooks Error 90002

QuickBooks Error 90002 is a technical glitch that users may encounter while working with QuickBooks. This error can occur due to various reasons, such as network issues, data file corruption, or problems with the QuickBooks company file. It often manifests as an unexpected interruption in the workflow, hindering users from accessing or performing tasks in QuickBooks.

Causes of QuickBooks Desktop Error 90002

  1. Network Connectivity Issues: Problems with the network connection, such as intermittent internet connectivity or firewall restrictions, can lead to Error 90002 in QuickBooks.
  2. Data File Corruption: Damage or corruption within the QuickBooks company file (.QBW) can trigger Error 90002, preventing users from accessing their financial data.
  3. QuickBooks Server Errors: Issues with the QuickBooks server or database server manager can result in Error 90002 when attempting to access or update company files.
  4. Outdated QuickBooks Version: Using an outdated version of QuickBooks that is no longer supported can lead to compatibility issues and trigger Error 90002.
  5. Concurrent User Access: Simultaneous access to the company file by multiple users can sometimes result in conflicts or errors, including Error 90002.

Symptoms of QuickBooks Error Code 90002

  1. Display of Error Message: QuickBooks displays an error message with the code “Error 90002” when users encounter this issue.
  2. Inability to Access Company File: Users may experience difficulty opening or accessing the QuickBooks company file, with the application failing to load the file.
  3. Slow Performance: QuickBooks may respond sluggishly or take longer than usual to perform tasks when Error 90002 is present.
  4. QuickBooks Freezing or Crashing: The QuickBooks software may freeze or crash unexpectedly while trying to access or work with company files affected by Error 90002.
  5. Data Integrity Concerns: In severe cases, Error 90002 may lead to data integrity concerns, including data loss or corruption within the QuickBooks company file.

Read more :- QuickBooks Error Code 1904

Effective Solutions to resolve QuickBooks Error 90002

Solution 1: Verify Network Connectivity

Ensure that your network connection is stable and functioning properly:

  • Check network cables, router connections, and modem status.
  • Restart your router and modem to refresh network settings.
  • Try accessing other websites to confirm internet connectivity.

Solution 2: Update QuickBooks

Ensure that you are using the latest version of QuickBooks software:

  • Open QuickBooks and go to the “Help” menu.
  • Select “Update QuickBooks” and then “Update Now.”
  • Follow the prompts to download and install any available updates.
  • Restart QuickBooks after the update is complete.

Solution 3: Repair QuickBooks Installation

Repair the QuickBooks installation to fix any corrupted program files:

  • Close QuickBooks and any related processes.
  • Open the Control Panel on your computer.
  • Go to “Programs” > “Programs and Features.”
  • Select QuickBooks from the list of installed programs and click “Repair” or “Change.”
  • Follow the prompts to repair the installation.
  • Restart your computer after the repair process is complete.

Solution 4: Check Firewall Settings

Review firewall settings to ensure that QuickBooks is allowed through the firewall:

  • Open Control Panel and go to “System and Security.”
  • Click on “Windows Defender Firewall” and select “Allow an app or feature through Windows Defender Firewall.”
  • Add QuickBooks to the list of allowed apps and ensure both public and private network options are checked.

Solution 5: Run QuickBooks File Doctor

Utilize the QuickBooks File Doctor tool to diagnose and repair company file issues:

  • Download and install QuickBooks File Doctor from the official Intuit website.
  • Run the tool and follow the prompts to scan and repair the company file.
  • After the repair process is complete, try accessing the company file again.

Solution 6: Adjust Firewall Settings

Review firewall settings and ensure that QuickBooks is allowed through the firewall:

  • Open Control Panel and go to “System and Security.”
  • Click on “Windows Defender Firewall” and select “Allow an app or feature through Windows Defender Firewall.”
  • Add QuickBooks to the list of allowed apps and ensure both public and private network options are checked.

Solution 7: Run QuickBooks Database Server Manager

Restart the QuickBooks Database Server Manager service:

  • Press “Windows + R” to open the Run dialog box.
  • Type “services.msc” and press Enter.
  • Locate “QuickBooksDBXX” (XX represents the year version) in the list of services.
  • Right-click on it and select “Restart.”

Solution 8: Check Disk Space

Ensure that your computer has sufficient disk space to run QuickBooks:

  • Open File Explorer and check the available disk space on the drive where QuickBooks is installed.
  • Delete any unnecessary files or programs to free up space if needed.

Read more :- QuickBooks Error 6189 816

Solution 9: Create a New QuickBooks Company File

If the existing company file is corrupted, create a new company file in QuickBooks:

  • Open QuickBooks and go to the “File” menu.
  • Select “New Company” and follow the prompts to set up a new company file.
  • Enter the required company information and start using the new company file.

Solution 10: Verify User Permissions

Ensure that users have the necessary permissions to access and modify company files in QuickBooks:

  • Go to the “Company” menu in QuickBooks and select “Set Up Users and Passwords.”
  • Review the user permissions and adjust them as needed to resolve any access issues.

Solution 11: Check for QuickBooks Updates

Regularly check for updates to ensure that you are using the latest version of QuickBooks:

  • Open QuickBooks and go to the “Help” menu.
  • Select “Update QuickBooks” and then “Update Now.”
  • Follow the prompts to download and install any available updates.
  • Restart QuickBooks after the update is complete.

Solution 12: Review Company File Settings

Verify that the company file settings are configured correctly in QuickBooks:

  • Go to the “File” menu and select “Open or Restore Company.”
  • Choose “Open a Company File” and navigate to the location of the company file.
  • Select the company file and click “Open.”

Solution 13: Perform System Restore

If QuickBooks Error 90002 occurred after recent changes or updates, consider performing a system restore:

  • Press “Windows + S” and type “System Restore” in the search bar.
  • Select “Create a restore point” from the search results.
  • In the System Properties window, click on “System Restore.”
  • Follow the prompts to select a restore point and initiate the system restore process.

Solution 14: Review QuickBooks Log Files

Check QuickBooks log files for any error messages or warnings that may provide insight into the cause of the error:

  • Navigate to the folder containing QuickBooks log files (usually located in the QuickBooks installation directory).
  • Open the log files using a text editor and review the contents for any relevant information.
  • Address any issues identified in the log files or seek further assistance based on the error messages.

Solution 15: Contact QuickBooks Support

If all else fails, contact QuickBooks support for further assistance:

  • Visit the QuickBooks support website or contact Intuit customer support.
  • Provide detailed information about the error and steps you have taken to troubleshoot it.
  • Follow any instructions provided by the support team to resolve the issue.

Conclusion

By implementing these comprehensive solutions, users can effectively troubleshoot and resolve QuickBooks Error 90002, ensuring smooth operations with QuickBooks company files. It’s essential to carefully implement each solution and seek assistance from QuickBooks Data Migration support or IT professionals at +1 888-704-1357 if needed.

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