Troubleshooting Steps to Fix QuickBooks Error PS033

QuickBooks error PS033 may arise while running payroll and cause trouble for users in accessing the app’s functions. Here’s a detailed guide regarding the error that you must read to find in-depth information about the issue. Follow the article till the end to find effective troubleshooting methods.

QuickBooks has an interesting and important component known as QuickBooks Payroll. This feature assists the organization in maintaining employee pay and benefits, along with calculating and filing taxes. An integral part of running payroll smoothly is updating it on a regular basis. However, while performing this basic task, many users encounter an issue – “PS033 QuickBooks Error: QuickBooks can’t read your payroll setup files.” One fundamental reason behind this is the storage of a damaged file in the CPS folder of the device. Another situation where this problem occurs is when a user tries to access their company file. Carefully read the blog till the end to learn about other causes and complementary solutions for this error.

Stuck with QuickBooks Error PS033 and don’t know what to do? Connect with one of our pro-advisors at +1 888-704-1357 and receive advice right according to your issue.

What does QuickBooks Error Code PS033 Mean?

QuickBooks PS033 error emerges because of the corrupt CPS folder. The CPS folder is a crucial component that contains essential files to update payroll. It also helps access the company file. A damaged file in this folder throws, “QuickBooks can’t read your payroll setup files (Error PS033).

Users notice the error code and a Help option when this error message flashes on the screen. When you click it, it directs you to a troubleshooting page for resolutions. Implementing these solutions can help you resume updating the payroll function.

Several reasons may be behind the onset of this error. The following section talks about these causes to help you detect the root cause for QuickBooks error code PS033.

There can be several reasons behind the occurrence of QuickBooks company file error PS033; some of the massive ones are mentioned in the list below –

  • A damaged or corrupted CPS folder is the primary reason behind this error.
  • The User Account Control Settings in the computer are enabled, leading to a possible block on QB.
  • Running numerous other programs simultaneously while downloading QB updates can lead to error ps033 QuickBooks.
  • Invalid entries are registered in the company data file.
  • Using an outdated version of QB Desktop or payroll tax table.
  • Damaged or invalid tax tables.
  • Incorrect or incomplete billing details can cause discrepancies in software.
  • Your EIN/ Service key/ PSID might need to be validated or corrected.
  • Issues related to payment in payroll or an expired payroll subscription can be why you are getting error code PS033 QuickBooks.
  • Incompatible QB and Windows versions may lead to the error.

The Direct Deposit Agreement might be inactive or needs fixing.

Read more :- QuickBooks Error 6144 82

What can be done to fix QuickBooks Payroll Error PS033?

After going through the section that explains the factors triggering Payroll update error PS033, we shall now move on to the section that talks about the tried and tested ways to fix the problem –

Using an outdated payroll tax table can cause errors in payroll functioning as it may lead to inaccurate calculations. So, fix this issue as follows:

  • Open QuickBooks Desktop on your screen.
  • Press the Employees button and click on the “Get Payroll Updates” option.
  • A “Download Entire Update” box will be displayed. Check the box beside this option.
  • Hit the “Download Latest Update” button and allow the installation of updates.
  • Wait until a confirmation window appears on your screen that the update was successful.
  • Restart your computer and access QB to check if this helped resolve the problem and if you are still getting error PS033 QuickBooks..

The CPS folder that is damaged or corrupt can become error-free after you rename it. Renaming will let QuickBooks create a new and error-free folder.

  • Navigate to the window where the CPS folder is stored. You can try these steps.
  • Click on the Windows icon to open the Start menu.
  • Go to the search bar, type File Explorer and select the File Explorer option.
  • When directed to a new window, move to the search bar on the top of the window.
  • Paste this location and hit the Enter key – C:\Program Files\Intuit\QuickBooks 20nn\Components\Payroll\CPS (nn is the version number).
  • This will display the window that holds the CPS Folder.
  • Right-click on the folder and select the Rename option.
  • Add OLD to the name of the folder so that it looks like CPSOLD.
  • Close all the screens and download the latest tax table updates.

Read more :- QuickBooks 2024 Unrecoverable Error

UAC settings may lead to error PS033. Resolve it as follows:

  • Press the Windows key + R on your keyboard to bring up the Run dialog box on your screen.
  • In the search bar, type Control Panel and click on the OK button.
  • In the following window, select User Accounts and then User Accounts (Classic View).
  • Choose the “Change user account control settings” option and hit the Yes button.
  • You will see a slider pointing towards two different directions.
  • Move the slider to the “Never Notify” side to turn off the UAC settings and then press the OK button.
  • Close the box and reboot your device.

You need to run the in-built Rebuild and Verify utilities to fix the problem at hand. Do so as follows:

  1. Go to the File menu after opening QuickBooks Desktop.
  2. Choose Utilities from the options in the File menu.
  3. Further, select Verify Data.
  4. This utility will run and scan the company file for errors. If it finds any, you will get them on your screen.
  5. Now that the errors in the company file are confirmed, you need to resolve them by running the Rebuild Data utility.
  6. Access QB Desktop and move to the File menu.
  7. Select Utilities, followed by the Rebuild Data option.
  8. Let the utility run and diagnose the system errors.

Read more :- QuickBooks Error 40003

An outdated QB application is another reason for the PS033 error. Resolve it through the following steps:

  1. Begin by shutting down the QuickBooks application and the company file.
  2. Right-click the QB Desktop icon to select ‘Run as administrator.’
  3. After QB opens, go to the Help menu.
  4. Hit the Update QuickBooks Desktop option.
  5. Further, select Options, followed by Mark All > Save.
  6. Now, move to the Update Now tab and checkmark the Reset Updates option.
  7. Choose to Get Updates, and once they download completely, you can close and reopen QuickBooks.
  8. Select Yes on the prompts that appear while you execute the installation.
  9. Restart your device once all the updates get installed completely.

When third-party programs and applications interfere with your app’s functioning, Safe Mode will be your friend. It doesn’t let other apps cause any trouble updating payroll tax tables. Here’s how you can switch to this mode:

  1. Begin by shutting down every open window, including QuickBooks Desktop.
  2. Go to the Start menu and hit Settings.
  3. Choose System, followed by the Recovery option.
  4. You’ll find the Restart now option under Recovery options, next to Advanced Startup.
  5. Now, your PC will restart and get to the Choose an Option window.
  6. Here, select Troubleshoot, succeeded by Advanced Options.
  7. Further, choose Startup settings, followed by Restart.
  8. After restarting your PC, a list of options will appear on your screen. Choose the 4 or F4 key to access the PC in Safe mode. Select 5 or F5 for safe mode with Networking.
  9. Now, go to QB payroll and download the latest tax tables and QB updates. See if any error persists.


With the help of this comprehensive blog above, we now have the answers to the questions – Why does QuickBooks Error PS033 arise and how does it go away? We have tried our best to serve you with the most appropriate information in context to this issue. If you are unable to perform any troubleshooting steps mentioned above, it is best to connect with our QuickBooks Data Migration Services experts to clear your queries. Ring the +1 888-704-1357 right now.

You may also visit :- QuickBooks Error C 10000


What are the prerequisites for troubleshooting error PS033 QuickBooks?

Before proceeding with the troubleshooting of the PS033 QB error, do the following things:
1. Try to restart your system again and then open QuickBooks. The error might run away sometimes just by rebooting the device.
2. Always take a backup of your file beforehand, so you don’t lose your essential data.
3. If QB updates are available, download and run them to see if the error goes away.
4. Turn UAC off if it’s causing the error.

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