How You Can Resolve the QuickBooks Payroll Error PS038

How You Can Resolve the QuickBooks Payroll Error PS038

QuickBooks Payroll users tend to face some bugs and issues from time to time and their search engines are filled by the queries to solve them. One such issue is QuickBooks Error PS038. After the QuickBooks 2017 release, the error came into being, and has been a major setback since. It refrains users from sending paychecks and asks them to validate their subscription continuously. More on the same is followed below in the blog. Read it till the end to find out appropriate solutions.

On a different note, if you need urgent help in the form of expert opinion that is reliable and 100% error proof, call on the toll-free number +1 888-704-1357 anytime

What are the Reasons Behind the Existence of the QuickBooks Desktop error PS038?

It is always better to pursuit the core reasons of a problem first rather than jumping straight to the technical solutions. Speaking of which, here are the most common causes that prompts the QuickBooks error code PS038.

  • Significant damage to the company file due to a malware or virus.
  • The internet connection is slow or dead.

Your computer system shows a number of signs when it encounters QuickBooks Payroll error PS038. Below are written some of them.

  • The Windows will crash or freeze and responds slowly to the user’s commands.
  • The download of the Payroll updates gets interrupted.
  • Issues while sending the Paycheck via online.

You may also see:  QuickBooks Payroll Error Code 40003

What can you do to exterminate the QuickBooks Payroll update error PS038?

There are plenty of ways that could help you to resolve the QuickBooks update error PS038 without breaking a sweat. Below are given some of those solutions. Check them out.

  • Open QuickBooks and under the Edit tab, click on Find.
  • Choose Advanced option and hover to the Filter tab and click on Detail Level.
  • Select Summary only and click on Online Status to continue.
  • On the right-hand side of the next window, click on the drop-down and select Online to send.
  • Click on the Find button and select all the paychecks that are not sent.
  • Run the verify data utility to correct the fault.
  • However, if the paychecks are still showing on the list, save them to Excel and follow the steps mentioned in the second solution.
  • Locate and open the first paycheck in the Excel sheet and select the Paycheck Detail option.
  • Go to Earnings section under the Review Paycheck window and add the same earnings item as the last earnings item in the list.
  • Click on No to close the Net PayLocked message.
  • Select in the Rate field of the new earnings item that you have added and confirm that the taxes and Net Pay did not change.
  • Click on OK to save your changes and if you receive Past Transaction message, click on Yes.
  • Click on Save & Close to close the paycheck.
  • Select Yes to the Recording Transaction warning message and open the paycheck again.
  • Select the Paycheck Details button and delete the earnings items that you have just added in the Earnings section.
  • Confirm the taxes and Net Pay didn’t change and select OK, then Save & Close to close the paycheck.
  • Repeat these steps for each of the paychecks in the results of the Online to Send status. When complete, try sending Usage Data again.

You may also read:  QuickBooks payroll tax table updates 2020


In the end, we would like to conclude the blog on the QuickBooks Error PS038 on a high note that the viability of the solutions mentioned above varies from case to case. It is highly possible that they won’t work out for you. However, in such an instance, you can rely on the expert assistance by the Payroll professionals to help you out. Call on QuickBooks Data Migration Services Number +1 888-704-1357 anytime.

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