Multiple Steps to resolve QuickBooks Error PS077 Payroll Update Issue

QuickBooks Error PS077 takes place when a regular user tries to install payroll tax updates. QuickBooks utilizes tax tables to calculate payroll for the businesses. Subscribing QuickBooks Payroll service enables you to streamline your QB data with payroll tax tables. QuickBooks is a cutting-edge accounting tool; despite that, it shows fallible behavior such as error: PS077. This post covers the same error, and you can get to know about the possible causes, symptoms, and troubleshooting solutions for this error by reading it until the end.

QuickBooks payroll service is a user favorite, and thousands of businesses get their payroll management done right with its help. Additionally, the users can also file the employee’s tax forms like 940 / 941 or w-2s from within the application. Since the data is stored with the QB payroll service, there is no need for external chores to accumulate the numbers and calculate the taxes. However, while printing these tax forms, the users often get the QuickBooks Error PS077 stating that they must download the latest payroll update. Follow the blog till the end to find out about its causes and solutions.

Unable to download the latest payroll update due to QuickBooks Desktop payroll error PS077? Dial our QuickBooks error support number +1 888.704.1357 to end the technical annoyance

How To Ascertain That QuickBooks Payroll Error PS077 Has Arisen?

The below-given symptoms can help you to determine that the same error has occurred-

  • All your attempts to download payroll updates are going into vain.
  • While downloading a payroll update, you see QuickBooks error message PS077 popping up on the screen
  • You are not able to download your tax table to the latest release
  • QuickBooks freezes or hangs while installing the payroll update
  • Computer responds slowly on commands of mouse or keyboard

What Causes QuickBooks Update Error PS077?

Below are given the most common reasons behind the QuickBooks Desktop error PS077. Take a look.

  • The payroll tax table, you are trying to update is invalid, damaged, corrupt
  • An inactive or expired payroll subscription can be another reason for QuickBooks payroll update error
  • The payroll can take place if your QuickBooks is not registered
  • Incorrect or outdated billing information can also crop up QuickBooks error PS077
  • It can be a damaged or corrupted QuickBooks related file causing technical hurdle in the payroll update process
  • The data file is either damaged or corrupted.
  • The user has not registered the QB product yet.
  • Payroll’s subscription is suspended due to outdated or incorrect billing information.
  • There might be a damaged or invalid tax table file in the Components or Payroll folder.
  • The QuickBooks program is damaged due to multiple reasons.
  • The user has two different versions of QuickBooks on the same computer.

Read more :- Fix QuickBooks Update Error 15270 Windows 11

What are the Solutions for the QuickBooks Error PS077?

There are numerous troubleshooting steps that you can try to fix the QuickBooks error code PS077. Below are written some of them. You are now well-aware of the various aspects of the QuickBooks error PS077 and ready to move ahead with the troubleshooting solutions. Follow the solutions carefully in their given sequence to ensure the efficacy of the steps-

Solution- 1: While Downloading the Payroll Updates

Commonly, you will be able to see QuickBooks Error PS077 while downloading an update. Simply follow these below steps to fix QuickBooks Error Code PS077:

  • Register on QuickBooks Desktop if you are not a registered user then proceed with the further steps.
  • You can now update your QuickBooks Desktop to the latest release.
  • After updating QuickBooks Desktop make sure to use the correct billing which should be up to date.
  • Then you can run QuickBooks Desktop Software Repair.
  • Now you have to disable UAC(User Account Control) and then update again your QuickBooks Application.
  • Make sure to note down all the product information somewhere.
  • Close the information window and then open the control panel to see if you are only using a single version of QuickBooks.

Solution- 2: Use Windows Repair Tool to Repair QuickBooks Program

Program-related issues can induce the QuickBooks update error PS077. To fix them, you can run the Windows repair utility by following the steps mentioned below.

Important: Make sure to save backup of the current company file before starting the process.

  • Restart the computer system and go to Control Panel.
  • Click on Program and Features and select Uninstall a Program.
  • From the list of applications, find and select QuickBooks, and click on the Uninstall / Change button.
  • On the system prompt, click on Continue and select the Repair option.
  • The repair may take some time so not close the repair window manually.
  • Choose the Finish option and restart computer.

You May Also Read: QuickBooks Update Error 15271

Solution- 3: Run the Verify and Rebuild Data Tool

You can get the QuickBooks 2018 error PS077 if your company data is damaged or corrupted. To check if it is and fix the damage, run the verify and rebuild data utility by following the steps mentioned below.

  • Go to the File menu and choose the Utilities option.
  • Click on the Verify Data tool and choose OK.
  • If the results state that “Your data has failed the integrity check”, only then follow the remaining steps.
  • Go back to the Utilities section, and this time, select the Rebuild Data tool.
  • Wait for the rebuild process to complete and once it is done, verify the data again to check if there’s any damage left.

Solution- 4: Clean Install the QuickBooks Desktop Program

The QuickBooks and its components face issues if the installation files are damaged. Before that, back up your company file to safeguard your data in an unfortunate data corruption situation during the process.

  • Restart your computer system and go to Control Panel.
  • Choose the Uninstall a Program option under the Programs and Features section.
  • Find QuickBooks Desktop from the list of programs and click on it.
  • Select Uninstall / Change and click Yes on the Windows Prompt.
  • Follow the instructions on the installation wizard to complete the uninstallation.
  • Later, go to the QuickBooks Tool Hub and visit the Installation Issues tab.
  • Choose the Clean Install Tool button and click on OK.
  • Select your QB version and click on Continue.
  • Select OK and once the tool finishes its task, install QuickBooks again.

Solution- 5: Download the latest Payroll Tax Table updates in QuickBooks Program

  • Before beginning, you have to remove other versions of QuickBooks if you have installed it.
  • Inside the QuickBooks Desktop go to the help menu and then select the Update QuickBooks option.
  • Now under the Update Now tab choose the reset update option. It is necessary to reverse the QuickBooks update because your Tax Table might be conflicting with the latest version.
  • Now download the latest version of the Payroll Tax Table.
  • Then go to the File tab select utilities and then verify data.
  • You can now update your tax Entries to the new version.

You may also visit :- Uncommon QuickBooks Payroll Error Code PS036

Solution- 6: Examine If Switch Off User Account Control On Windows Fixes The Issue

User Account Control (UAC) can sometimes affect QuickBooks and obstruct payroll from updating. Follow the below-given steps to complete the troubleshooting-

  • Go to Start menu on your computer and open the Control Panel
  • Enter UAC in the search box provided and then hit Enter
  • Find and select Change user account settings
  • Click Yes and turn off User Account Control by shifting the slider to Never notify
  • Provide your admin user details if you are prompted to do so
  • Restart QuickBooks and try to download the payroll update once again

Solution- 7: Utilize QuickBooks Rebuild Data Utility To Resolve The Error PS077

If the QuickBooks error message code is caused due to data damage, then running QuickBooks Rebuild Data Utility can identify and fix the problem.

  • Open QuickBooks and then follow the given series of action- File > Utilities > Verify Data
  • Your previous action will make the tool to detect the error in the QuickBooks company file
  • Again follow, File > Utilities > Rebuild Data and it will fix all the detected data issue
  • Go back to Verify Data and check if there is still any kind of damage prevails in the QuickBooks company file

Solution- 8: Re-install QuickBooks Using Clean Install Tool

If the application has any installation error, then running Clean Install Tool can resolve the error. Run the tool and wait for the process to end. Retry to update QuickBooks payroll tax tables and see if QuickBooks payroll update error PS077 is resolved.


In the end, we would like to offer our readers one more option to get rid of the QuickBooks Error PS077. While the solutions mentioned above should fix the problem, they are case-relevant, and it might be possible that they don’t work out for some of the QuickBooks users. In that case, you can get additional help on the line by dialing the QuickBooks Data Migration Services helpline number +1 888-704-1357 anytime.

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